Another thing I do, even if I've told them in person or on the phone, is follow up with an e-mail. That way you've got it in writing that you've communicated, that has saved me so many times when someone claims to have been left out of the loop on an issue.
One other thing I do besides all that is run a house wide med summary report from Pyxis. I then post that print out in the medication bin or on the shelf where the drug is kept so the pharmacy staff has no excuse as to why a machine is empty. That process has seemed to help out greatly!
Name of Facility: Provena St. Joseph Medical Center
What I did was sent out pages to the Clinical pharmacist.
We have a white board that I wrote on and made a small note saying This item is Manufacture b/o since _______(date). Then I take a Neon Label and put these in the Pyxis pocket where the drug is out.....
