It's true--both companies are willing to change out the vaporizers. We have had a huge problem with Baxter--once you purchase any of their product, there is not backing out--this is because the hosptial is primarily a Baxter hospital. And frankly I do not like their business tactics.
Name of Facility: 222 beds
City, State: Acute care teaching hospital Trauma II center
Sorry to hear about your issues with Baxter. We are actually an Abbott hospital but our gases are not tied to any other agreement. I have always had a good working relationship with Baxter so I can't complain. Our rep is great and very helpful. We are converting this weekend so I'll let you how it goes!